User Experience and User Interfaces( by using Nielsen’s heuristics and Shneiderman’s golden rules)

I’m trying to study for my Business course and I need some help to understand this question.

Select ONE Web-based application and ONE Mobile application you have used recently for your work or to perform a professional task. Be sure to summarize the purpose of each application. (two-three page)

1. Analyze this experience by using Nielsen’s heuristics, Shneiderman’s golden rules, and other design principles.
   1. What aspects of the experience met these characteristics?
   2. Which did not?
   3. What factors were most noticeably different between the two application experiences?
2. Consider next a recent experience in which you had at least one serious difficulty navigation an application, mobile or Web, due to the user interface.
   1. Why was it is a challenge?
   2. What recommend actions would you take to improve it if in the role as developer?
3. Conclude by sharing your perspective on the value of designing for the user experience in the sequence of tasks associated with systems development.

Prepare your document in the form of a summary report including both a title page and page for references if used in the document. You will submit this work through Turn It In.