Please go through the attached text and answer to the following questions. (Must be own work & should be completely in APA Format)
Q1: List and discuss the five key characteristics of cloud computing.
Lesson 17: Smallwood (2014) discussed that most records are useful for only a short time, but other records may need to be retained for longer periods of time.
Q2: What do organizations need to ensure to preserve records for longer periods or even permanently?