UMUC CSIA 350 E Commerce Risk

Project 2 – e-Commerce Risk Analysis

Description

E-Commerce companies have become increasingly important in this era of global pandemics and resulting restrictions on businesses and individuals. Consumers are ordering products online in larger numbers than ever before due to business closures or restricted operating hours. Companies positioned in the e-Commerce industry are experiencing growth beyond previous predictions. But, at the same time, some E-commerce companies are seeing their business decline drastically due to travel restrictions and the reluctance of businesses and individuals to travel for any but the most critical of reasons. Added into the risk picture are risks from the actions of cybercriminals, hackers, and nation-state actors are taking advantage of these unsettled times resulting in increased risks for companies whose business models depend upon the Internet for financial transactions, orders, and communications both internal and external.

For this project, you will begin by researching a publicly traded company that engages in e-Commerce. Please make sure that you are using CURRENT information (2019 or later). You will then review the company’s risk statements as published each year in the company’s Annual Report to Investors (also published in the company’s annual filing of SEC Form 10-K). After analyzing the company’s e-Commerce operations and its risk statements about those activities, you will construct and document your own cybersecurity risk analysis which focuses upon the company’s e-Commerce activities (including all supporting business processes).

A list of approved companies appears at the end of this file (see Table 1). If you wish to use a company not on the approved list you must first obtain the approval of your instructor.

Note: before beginning this assignment, you should review NIST SP 800-30 R1: Guide for Conducting Risk Assessments. Pay special attention to Appendix D: “Threat Sources: Taxonomy of Threats Sources Capable of Initiating Threat Events” and Appendix H: “Impact: Effects of Threat Events on Organizations, Individuals, and the Nation.”

Research Your Chosen Company

1.Review the company’s website to learn about the products and services which it sells via e-Commerce.

2.Retrieve and review the Hoovers profile for the company. These profiles are written by professional analysts; pay close attention to the types of questions the analysts ask and answer in the company profile. Use this URL to access the database http://ezproxy.umgc.edu/login?url=https://www.mergentonline.com/Hoovers

3.Use the search bar at the top of the “Search & Build a List” tab to find your chosen company.

4.The company profile web pages in the Hoovers database are interactive and have expanding menus / options (see figure below). You may find it helpful to use the “OneStop Report” button to generate a PDF version of the information. Select “Core” under categories (Available Fields: Company Summary, Contacts, Corporate Family, Corporate Overview, SWOT, and News). Click on the field names in the middle column to select them for your report.

5.After you have looked at the company website and the Hoovers report, Identify 3 or more additional sources of information about the company and how it operates in cyberspace. These can be news articles, data breach reports, etc. Focus on finding information that addresses how the company is responding in the current economic environment (2019 or later).

6.Using the information obtained from your sources, identify the types of information and business operations which drive this company’s need for cybersecurity products and services. (What needs to be protected?)

Analyze the Company’s Risk Statements

1.Using the links from Table 1 (at the end of this file), download a copy of your selected company’s most recent Annual Report to Investors from its Form 10-K filing with the United States Securities and Exchange Commission. (Note: the company is the author of its Form 10-K. Do not list the SEC as the author.)

2.Read and analyze the Risk Factors section in the company’s report to investors (Item 1.A). This section is a professionally written risk analysis that has been written for a specific audience. Pay close attention to what the company includes as risk factors and how the writers chose to present this information.

3.Analyze the risk factors to determine which ones are related to e-Commerce / Internet operations or are otherwise affected by the use of information in digital form and Information Technology systems and infrastructures. Make a list that shows what information, digital assets, and/or business operations (processes) need to be protected from cyberattacks and/or cybercrime (including insiders and external threats) and the type of risk or threat that could affect those assets and processes.

Write

1.An introduction section which identifies the company being discussed and provides a brief introduction to the company including when it was founded and significant events in its history.

2.A business profile for the company. This information should include: headquarters location, key personnel, primary types of business activities and locations, major products or services sold by the company, major competitors, stock information (including ticker symbol or NASDAQ code), recent financial performance, and additional relevant information from the business profiles. (Use information from Hoovers and other authoritative sources)

3.An overview of the company’s e-Commerce operations which summarizes information obtained from its annual report, the Hoovers profile for the company, and other sources which you found in your research.

4.A separate section in which you describe this company’s needs or requirements for cybersecurity. What information and/or business operations need to be protected? While your focus should be upon the company’s e-Commerce activities, you should also address the back-office or supporting information and business processes required to deliver those e-commerce activities.

5.A separate section which provides a detailed summary of the identified risks and potential impacts upon the company’s operations as a whole. What are the likely sources of threats or attacks for each type of information or business operation? (E.g. protect customer information from disclosure or theft during online purchase transactions.). What are the possible impacts should these risks occur? You may present your summary in table format.

Submit for Grading

Submit your work in MS Word format (.docx or .doc file) using the Project #2 Assignment in your assignment folder. (Attach the file.)

Additional Information

1.Your 5-8 page e-Commerce Risk Analysis should be professional in appearance with consistent use of fonts, font sizes, margins, etc. You should use headings to organize your paper. The CSIA program recommends that you follow standard APA formatting since this will give you a document that meets the “professional appearance” requirements. APA formatting guidelines and examples are found under Course Resources. An APA template file (MS Word format) has also been provided for your use CSIA_Paper_Template(TOC+TOF,2021).docx.

2.Your paper should use standard terms and definitions for cybersecurity.

3.You must include a cover page with the assignment title, your name, and the due date. Your reference list must be on a separate page at the end of your file. These pages do not count towards the assignment’s minimum page count. (An example and template file are available in the LEO classroom.

4.You are expected to write grammatically correct English in every assignment that you submit for grading. Do not turn in any work without (a) using spell check, (b) using grammar check, (c) verifying that your punctuation is correct and (d) reviewing your work for correct word usage and correctly structured sentences and paragraphs.

5.You are expected to credit your sources using in-text citations and reference list entries. Both your citations and your reference list entries must follow a consistent citation style (APA, MLA, etc.).

6.Consult the grading rubric for specific content and formatting requirements for this assignment.

See Table 1 at the end of this file for the list of approved e-Commerce companies which may be used for this project.

Table 1. List of Approved Companies for Project #2: e-Commerce Risk Analysis

Company Name

Corporate Website / Investor Relations

Form 10-K from SEC Edgar Database

Alphabet, Inc (Google)

https://www.google.com/intl/en/about/company/

https://abc.xyz/investor

https://www.sec.gov/Archives/edgar/data/1652044/000165204421000010/goog-20201231.htm

Amazon

http://www.amazon.com

https://ir.aboutamazon.com/overview/default.aspx

https://www.sec.gov/Archives/edgar/data/1018724/000101872420000004/amzn-20191231x10k.htm

Apple

https://www.apple.com/newsroom/

http://investor.apple.com/

https://www.sec.gov/Archives/edgar/data/320193/000032019320000096/aapl-20200926.htm

Booking Holdings

https://www.bookingholdings.com/http://ir.bookingholdings.com/investor-relations

https://www.sec.gov/Archives/edgar/data/1075531/000107553121000019/bkng-20201231.htm

Facebook

https://www.facebook.com/facebook

http://investor.fb.com/

https://www.sec.gov/Archives/edgar/data/1326801/000132680121000014/fb-20201231.htm

Microsoft

http://www.microsoft.com

http://www.microsoft.com/investor/default.aspx

https://www.sec.gov/Archives/edgar/data/789019/000156459019027952/msft-10k_20190630.htm

PayPal Holdings

https://www.paypal.com/us/webapps/mpp/about

https://investor.paypal-corp.com/

https://www.sec.gov/Archives/edgar/data/1633917/000163391721000018/pypl-20201231.htm

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