# The figure below details the process flow for two types of customers who enter Barbara’s Boutiqu

The figure below details the process flow for two types of customers who enter Barbara's Boutique shop for customized dress alterations. After step T1, Ty customers P ТА арd three workstations at T3, followed by T and then to any d to s customer to process then steps T6 and T7. The numbers in parentheses are the minutes it takes t e by steps 4 and T7. After step T1, Type B customers proceed to Step T5 and T3-a (14) T4 T3-b (11) T2 (19) (12) Т3-c Туре A or B T1 (10) (12) T6 (24) T5 (17) a. What is the capacity of Barbara's shop in terms of the numbers of Type A customers who can be served in an hour? Assume no customers are waiting at steps T1 or customers. (Enter your response rounded down to the next whole number.) T7. the average capacity of Barbara's shop in customers per hour? b. If 30 percent of the customers are Type A customers and 70 percent are Type B customers, what c. Assuming that the arrival rate is greater than five customers per hour, when would you expect Type A customers to experience waiting lines, assuming no Type B customers in the shop? O A. Steps T3 and T4. O B. Steps T1, T2, and T4. O C. Step T3 only. O D. Steps T1, T2, T3, and T4. Where would the Type B customers have to wait, assuming no Type A customers? O A. Steps T1 and T7. O B. Steps T6 and T7. O C. Step T6 only O D. Steps T1, T5, and T6.