SLA or Service Level Agreement

SLA or Service Level Agreement is a tool to facilitate which one?

Measuring value

Developing value proposition

Demonstrating value

Designing the value network

2. VJS Construction Services is using a software produced by IBM. In the equation for value of VJS Construction Services as a customer,

V = ? t = 1 n S t m t d t – ? t = 1 n ( D t + R t ) d t – A

, what is the effect of $10,000 increase in acquisition cost (A) of VJS on its value?

It does not change.

It increases $10,000.

Pay attention to the sign of A in the equation.

It decreases $10,000.

Even if all other elements are known, it cannot be calculated.

3. IBM wants to purchase a digital ad spot after the first quarter of Packers Vs. Texans at NRG stadium, Sun 10/25. The price of the ad is $685,000.

In the equation for value of a company located in Wisconsin (like Great Lakes Roofing Corporation) as a potential customer,

V = ? t = 1 n S t m t d t – ? t = 1 n ( D t + R t ) d t – A

, what is the effect of this advertisement on the value of the customer?

The information is not enough for calculating the value of the customer.

It increases $685,000.

It does not change.

It decreases $685,000.

Place this order or similar order and get an amazing discount. USE Discount code “GET20” for 20% discount

Posted in Uncategorized