Retail Management Discussion Board W7

I need help with a Management question. All explanations and answers will be used to help me learn.

Compose a post that integrates a complete Bible scripture verse and transcends all aspects of the following question(s) comprehensively and collectively as a single post.

– 300-400 Words

– Supportive References

Post a message that presents your answers to the case questions for Case 31 Customer Service and Relationship Management at Nordstrom.

Read: Levy and Weitz, Chapter 18

  • Retailing Management, (Boston, MA: McGraw-Hill Irwin, 9th edition, 2014), Michael Levy and Barton Weitz, ISBN: 9780077512378
  • APA 6th Edition Publication Manual of the American Psychological Association, (2009), American Psychological Association, ISBN 978-1-4338-0561-5. Available through

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