Quality planning in the product life cycle
Please use pipe spools fabrication company for oil and gas sector as a company example.
Dr JM Juran – Juran’s Quality Handbook
Professor Kaoru Ishikawa – An Introduction to Quality Control
Professor Kaoru Ishikawa – What is Total Quality Control
This assignment focuses on the quality management aspects supporting a product/ service through its life cycle. There exist two predominant areas of importance:
? Understand the various stages of a product life cycle, evaluating their importance in securing competitive quality products and services
? Understand the appropriate quality concepts included in the new product development process.
For the organisation of your choice, you have been tasked to take charge of the induction programme whereby quality planning in the product life cycle forms a large component of this programme.
You intend to compile a report which can subsequently be used as a guide for the new managers.
You have identified a need to cover the following aspects in the report, referencing the stages of a product/service life cycle and for a product/service of your choice:
1 Evaluation of the various factors to consider when creating a development brief for a new product/service;
2 Examination of the different activities necessary for the various phases of a new product/service development process;
3 Explanation of the quality inputs and outputs required to complete each activity and possible risks if each activity is not successfully completed;
4 Determination of the advantages to the organisation when a cross-functional approach is used; and
5 Evaluation the role of quality tools as an aid to enhance performance at each stage of product/service development.