OSUOKC Data Governance Is the Praxtice of Decision Making as Well as Authority of Data

INFORMATION GOVERNANCE Founded in 1807, John Wiley & Sons is the oldest independent publishing company in the United States. With offices in North America, Europe, Asia, and Australia, Wiley is globally committed to developing and marketing print and electronic products and services for our customers’ professional and personal knowledge and understanding. The Wiley CIO series provides information, tools, and insights to IT executives and managers. The products in this series cover a wide range of topics that supply strategic and implementation guidance on the latest technology trends, leadership, and emerging best practices. 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Information technology—Management. 2. Management information systems. 3. Electronic records—Management. I. Title. HD30.2.S617 2014 658.4’038—dc23 2013045072 Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 For my sons and the next generation of tech-savvy managers CONTENTS PREFACE xv ACKNOWLEDGMENTS xvii PART ONE— Information Governance Concepts, Definitions, and Principles p 1 CH APT ER 1 The Onslaught of Big Data and the Information Governance Imperative 3 Defining Information Governance 5 IG Is Not a Project, But an Ongoing Program 7 Why IG Is Good Business 7 Failures in Information Governance 8 Form IG Policies, Then Apply Technology for Enforcement Notes 10 12 2 Information Governance, IT Governance, Data Governance: What’s the Difference? 15 CH APT ER Data Governance 15 IT Governance 17 Information Governance 20 Impact of a Successful IG Program Summing Up the Differences 20 21 Notes 22 CH APT ER 3 Information Governance Principles 25 Accountability Is Key 27 Generally Accepted Recordkeeping Principles® Contributed by Charmaine Brooks, CRM Assessment and Improvement Roadmap 27 34 Who Should Determine IG Policies? 35 Notes 38 PART TWO— Information Governance Risk Assessment and Strategic g Planning g CH APT ER 41 4 Information Risk Planning and Management 43 Step 1: Survey and Determine Legal and Regulatory Applicability and Requirements 43 vii viii CONTENTS Step 2: Specify IG Requirements to Achieve Compliance 46 Step 3: Create a Risk Profile 46 Step 4: Perform Risk Analysis and Assessment 48 Step 5: Develop an Information Risk Mitigation Plan 49 Step 6: Develop Metrics and Measure Results 50 Step 7: Execute Your Risk Mitigation Plan 50 Step 8: Audit the Information Risk Mitigation Program 51 Notes 51 5 Strategic Planning and Best Practices for Information Governance 53 CH APT ER Crucial Executive Sponsor Role 54 Evolving Role of the Executive Sponsor 55 Building Your IG Team 56 Assigning IG Team Roles and Responsibilities 56 Align Your IG Plan with Organizational Strategic Plans 57 Survey and Evaluate External Factors 58 Formulating the IG Strategic Plan 65 Notes 69 CH APT ER 6 Information Governance Policy Development 71 A Brief Review of Generally Accepted Recordkeeping Principles® 7