OSUOKC Data Governance Is the Praxtice of Decision Making as Well as Authority of Data

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Chapter 10: From this chapter, in addition, the previous ones, we continue to enhance our knowledge and understanding about IG best business practices, and how good data governance can ensure that downstream negative effects of poor data can be avoided and subsequent reports, analyses, and conclusions based on reliable, and trusted data could be achieved. From the risk management perspective, data governance is a critical activity that supports decision makers and can mean the difference between retaining a customer and losing one. On the same token, protecting your business data is protecting the lifeblood of your business, and improving the quality of the data will improve decision making, foster compliance efforts, and yield competitive advantages; thence business profits would be earned. To provide meaningful support to business owners, the Data Governance Institute has created a data governance framework, a visual model to help guide planning efforts and a logical structure for classifying, organizing, and communicating complex activities involved in making decisions about and taking action on enterprise data.

Q1: With this framework in mind that allows for a conceptual look at data governance processes, rules, and people requirements identify and name the 10 levels of the DGI Data Governance framework from the Data Governance Institute?

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INFORMATION GOVERNANCE Founded in 1807, John Wiley & Sons is the oldest independent publishing company in the United States. With offices in North America, Europe, Asia, and Australia, Wiley is globally committed to developing and marketing print and electronic products and services for our customers’ professional and personal knowledge and understanding. The Wiley CIO series provides information, tools, and insights to IT executives and managers. The products in this series cover a wide range of topics that supply strategic and implementation guidance on the latest technology trends, leadership, and emerging best practices. Titles in the Wiley CIO series include: The Agile Architecture Revolution: How Cloud Computing, REST-Based SOA, and Mobile Computing Are Changing Enterprise IT T by Jason Bloomberg Big Data, Big Analytics: Emerging Business Intelligence and Analytic Trends for Today’s Businesses by Michael Minelli, Michele Chambers, and Ambiga Dhiraj The Chief Information Officer’s Body of Knowledge: People, Process, and Technology by Dean Lane CIO Best Practices: Enabling Strategic Value with Information Technology (Second Edition) by Joe Stenzel, Randy Betancourt, Gary Cokins, Alyssa Farrell, Bill Flemming, Michael H. Hugos, Jonathan Hujsak, and Karl Schubert The CIO Playbook: Strategies and Best Practices for IT Leaders to Deliver Value by Nicholas R. Colisto Enterprise Performance Management Done Right: An Operating System for Your Organization by Ron Dimon Executive’s Guide to Virtual Worlds: How Avatars Are Transforming Your Business and Your Brandd by Lonnie Benson IT Leadership Manual: Roadmap to Becoming a Trusted Business Partnerr by Alan R. Guibord Managing Electronic Records: Methods, Best Practices, and Technologiess by Robert F. Smallwood On Top of the Cloud: How CIOs Leverage New Technologies to Drive Change and Build Value Across the Enterprise by Hunter Muller Straight to the Top: CIO Leadership in a Mobile, Social, and Cloud-based World (Second Edition) by Gregory S. Smith Strategic IT: Best Practices for Managers and Executivess by Arthur M. Langer and Lyle Yorks Transforming IT Culture: How to Use Social Intelligence, Human Factors, and Collaboration to Create an IT Department That Outperformss by Frank Wander Unleashing the Power of IT: Bringing People, Business, and Technology Together by Dan Roberts The U.S. Technology Skills Gap: What Every Technology Executive Must Know to Save America’s Future by Gary J. Beach Information Governance: Concepts, Strategies and Best Practicess by Robert F. Smallwood INFORMATION GOVERNANCE CONCEPTS, STRATEGIES AND BEST PRACTICES Robert F. Smallwood Cover image: © iStockphoto / IgorZh Cover design: Wiley Copyright © 2014 by Robert F. Smallwood. All rights reserved. Chapter 7 © 2014 by Barclay Blair Portions of Chapter 8 © 2014 by Randolph Kahn Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada. 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For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002. Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com. Library of Congress Cataloging-in-Publication Data: Smallwood, Robert F., 1959Information governance : concepts, strategies, and best practices / Robert F. Smallwood. pages cm. — (Wiley CIO series) ISBN 978-1-118-21830-3 (cloth); ISBN 978-1-118-41949-6 (ebk); ISBN 978-1-118-42101-7 (ebk) 1. Information technology—Management. 2. Management information systems. 3. Electronic records—Management. I. Title. HD30.2.S617 2014 658.4’038—dc23 2013045072 Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 For my sons and the next generation of tech-savvy managers CONTENTS PREFACE xv ACKNOWLEDGMENTS xvii PART ONE— Information Governance Concepts, Definitions, and Principles p 1 CH APT ER 1 The Onslaught of Big Data and the Information Governance Imperative 3 Defining Information Governance 5 IG Is Not a Project, But an Ongoing Program 7 Why IG Is Good Business 7 Failures in Information Governance 8 Form IG Policies, Then Apply Technology for Enforcement Notes 10 12 2 Information Governance, IT Governance, Data Governance: What’s the Difference? 15 CH APT ER Data Governance 15 IT Governance 17 Information Governance 20 Impact of a Successful IG Program Summing Up the Differences 20 21 Notes 22 CH APT ER 3 Information Governance Principles 25 Accountability Is Key 27 Generally Accepted Recordkeeping Principles® Contributed by Charmaine Brooks, CRM Assessment and Improvement Roadmap 27 34 Who Should Determine IG Policies? 35 Notes 38 PART TWO— Information Governance Risk Assessment and Strategic g Planning g CH APT ER 41 4 Information Risk Planning and Management 43 Step 1: Survey and Determine Legal and Regulatory Applicability and Requirements 43 vii viii CONTENTS Step 2: Specify IG Requirements to Achieve Compliance 46 Step 3: Create a Risk Profile 46 Step 4: Perform Risk Analysis and Assessment 48 Step 5: Develop an Information Risk Mitigation Plan 49 Step 6: Develop Metrics and Measure Results 50 Step 7: Execute Your Risk Mitigation Plan 50 Step 8: Audit the Information Risk Mitigation Program 51 Notes 51 5 Strategic Planning and Best Practices for Information Governance 53 CH APT ER Crucial Executive Sponsor Role 54 Evolving Role of the Executive Sponsor 55 Building Your IG Team 56 Assigning IG Team Roles and Responsibilities 56 Align Your IG Plan with Organizational Strategic Plans 57 Survey and Evaluate External Factors 58 Formulating the IG Strategic Plan 65 Notes 69 CH APT ER 6 Information Governance Policy Development 71 A Brief Review of Generally Accepted Recordkeeping Principles® 7

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