I don’t know how to handle this Powerpoint question and need guidance.
You are the Director of Quality at Trident International Hospital. You have been tasked to create a presentation to present to a group of health care managers at an annual training event. Based on the background readings and additional research, in an 8- to 10-slide PowerPoint (PPT) presentation, provide the following:
- Define quality in relation to internal and external consumers.
- Explain the role of health care leaders in regard to quality and patient safety.
- Identify 2 or 3 managerial influences on quality (e.g., driving improvement culture, goal setting, providing feedback on corrective actions for adverse events, etc.)
- Compare and contrast CQI (TQM) and Six Sigma (Lean) approaches to quality improvement. Provide a real-world example in a health care organization of where you believe one would be preferable to another.