Discussion question

I’m trying to learn for my Management class and I’m stuck. Can you help?

Week 6 Discussion

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Product and Service Design

This week’s articles present examples of how integrating product and service design into Operations Management can support organizational strategy and increase competitive advantage.

  • Which key takeaways from this week’s readings did you find most useful? Why?
  • Select any product or service that you are familiar with, either as a provider or as a consumer. Describe how effective its design is in meeting customer needs.

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