Conducting the Program Evaluation

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1. Respond to the following in a minimum of 75 words: include proper grammar, in text citations,and references

Stakeholders are people or organizations invested in the program, interested in the results of the evaluation, and/or with a stake in what will be done with the results of the evaluation (Centers for Disease Control and Prevention (CDC), 2012). Recognizing the interests of different stakeholders is important because they each have different interests, each can highlight a different area during the evaluation phase, and depending on the situation, each can affect the final outcome. Having different stakeholders also make evaluations more meaningful thus, making them more effective. In most cases, having multiple stakeholders will ensure that the most significant interests will be included. Stakeholders can help or hinder an evaluation before it is conducted, while it is being conducted, and after the results are collected and ready for use (CDC). A stakeholder’s view can lead to different conclusions, which is why it is so important during the evaluation process. Most of the time, stakeholders benefit society as a whole but not everyone will will benefit in the same way so this can cause problems.

2. Respond to the following in a minimum of 75 words: include proper grammar, in text citations,and references

Different stakeholders have different interests, attitudes and priorities. During the evaluation phase, one challenging problem with stakeholders is trying to convince them to be patient and open-minded. Stakeholders might attend meetings and engage in developing a solution, but it takes a strenuous effort effort to persuade them to share any relevant data with you. Several reasons may cause stakeholders to behave this way. This is due to past negative experiences and most stakeholders may not see the importance of communicating openly. Generally, stakeholders are aware of certain issues that may occur in the evaluation process and choose not to share with program management. Trying to gain the trust of stakeholder’s after a bad evaluation can be extremely challenging. Effective communication is key. Stakeholders are sometimes reluctant to give program managers the opportunity to voice their concerns or address issues that they find important. Stakeholders want results and positive progress. Stakeholders are generally clear about their role and purpose with the program as well as expectations. Communication with all stakeholders builds dialogue. A strong relationship brings a range of benefits.

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