CIS 500 Strayer University British Airways Project Management and SDLC Paper

Question Description

“Project Management and SDLC” Please respond to the following:

The purpose of project management and the SDLC is to increase successful software implementation. The article titled “IT Project Failure Rates: Facts and Reasons” makes it clear that a lot of projects still fail.

  • Identify an IT system development failure that occurred within the last 2 years. Do not repeat an example from earlier in the course or one that has been posted by another student.
  • In your initial post this week, analyze which project management concepts were not respected by the project managers and where in the SDLC these lapses occurred.
  • Describe how you might have spoken up had you been on the steering committee.

Kindly respond to below statement:

“Project Management and SDLC” Please respond to the following:

The purpose of project management and the SDLC is to increase successful software implementation. The article titled “IT Project Failure Rates: Facts and Reasons” makes it clear that a lot of projects still fail.

  • Identify an IT system development failure that occurred within the last 2 years. Do not repeat an example from earlier in the course or one that has been posted by another student.
    “Since Mark Zuckerberg brought WhatsApp and Instagram into his social media empire, users have increasingly had to deal with not one but three of their favorite platforms suffering from outages whenever Facebook experiences a technical issue. In the first week of July 2019, users across the globe found themselves unable to load photos in the Facebook News Feed, view stories on Instagram, or send messages in WhatsApp. Although Facebook didn’t detail the reason for the outage, it did release a statement claiming the issue had been accidentally triggered during ‘routine maintenance’.” (Jee & Macaulay, 2019)
  • In your initial post this week, analyze which project management concepts were not respected by the project managers and where in the SDLC these lapses occurred.
    From the seven stages of SDLC, the failure in this situation came from maintenance. Once the system was implemented they needed a maintenance phase where they make changes to the system, corrections, and additions. They also need corrective maintenance and preventative maintenance to maintain a successful system. None of these were used, and therefore the system failed.
  • Describe how you might have spoken up had you been on the steering committee.
    I would have wanted to prevent all these issues by making sure the system was properly tested before implementation. Once the system was failing and we should have immediately halted the new system, found the problem, and made the proper adjustments to the system. Once phone calls started coming in, and customers were being incorrectly charged, I would have asked to investigate for the best interest of our customers and fix the root of the problem.

References

Jee, C., & Macaulay, T. (2019, August 7). The biggest software failures in recent history. Retrieved from https://www.computerworld.com/article/3412197/top-software-failures-in-recent-history.html.

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